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Terms & conditions

Last updated: July 28, 2026

1. Crypto payments are non-refundable

Crypto payments are sent directly to our USDT wallet (Tron or Polygon network, depending on your choice) and settled on the blockchain, which is irreversible by nature. Once a transaction is confirmed on the network, no party — including us — can cancel or reverse it.

2. Payment confirmation

Card payments (via Stripe) are confirmed automatically by the payment gateway. Crypto payments are confirmed automatically once we verify your transaction on the blockchain. If a payment doesn't confirm automatically:

  • Contact support for a manual review
  • This process can take a few hours

3. Order timing

Each order has a payment window (typically 30 minutes). If you don't pay within that window, the order expires and you'll need to place a new one from your dashboard.

4. Account suspension

Accounts found in violation of these terms (e.g. commercial use, unauthorized resale, or malicious activity) may be suspended without refund. The suspension reason is always visible on your dashboard, and you can follow up through support.

5. Privacy

We only retain your username, email address, transaction amounts/timestamps, and (if you link it) your Telegram ID. We do not log your browsing activity.

6. Changes to these terms

These terms may be updated periodically. Significant changes will be announced via Telegram (if linked) or a notice on your dashboard.